Free Downloadable Service Packs for Medisoft These service packs are provided for free as a courtesy for those that want to help themselves. WTS is not responsible for any issues that may arise from installing these service packs. If you have any questions, you may post them for free at our These service packs are the full installation of the software that include the last service pack available for each version. The installation procedure will not remove any prior Medisoft installations, you may want to uninstall previous version before installing the latest service pack for your version of Medisoft. Please make sure that you download the latest Service Pack for your version of Medisoft only, as downloading a Service Pack for a newer version of Medisoft will not upgrade your software for free. Also, installing any add-on module, such as Office Hours Pro, does not give you that module for free. You must have a registered serial number for each product that you install.

1. Serial Number Generator Software

Upgrading to a newer version of Medisoft requires a software purchase. Please see our if you are interested in upgrading, or contact for pricing and consultation – 866.890.6777. If you are running Medisoft on multiple computers, each computer needs to be at the same Service Pack level.

Having multiple levels of Service Packs between computers that access the same practice data can result in data corruption. If you have experienced data corruption, please see our section. Medisoft Version 21 Service Pack 2 (Build 21.2.2.68) To download choose one of the following.

Medisoft 21 Service Pack 2 Enhancements. Medisoft has enhanced its Transaction Entry screen with an added check box. When the check box is selected, the search from diagnosis codes will automatically filter as you type in characters. There are updated security permissions for Revenue Management and Revenue Management Reports, letting you limit operator entrance to both of these functions. Medisoft 21 Service Pack 2 Resolved Issues.

195052-You will now recieve a warning message that the user name or password is incorrect when you enter an invalid user during login. 195244-The labels on the Write Off report have been corrected for Credit Reversal and Write Off Codes.

195891-The Patient Intake button will now appear properly on the Case screen when you resize the screen. Previously, it would cover other buttons. 195260-You will no longer receive an error when you select a Supervising Provider first on the Account tab of a new or existing case. 195356-Altering the status on a repeat appointment will now show on the Appointment list. 195439-The additional “by” has been eliminated from notes mechanically made in Rscheduled Appointments.

195720-Creating more than fifty Claims at a time will be quicker. 195721-Generating statements and updating statement status in bigger databases will now be quicker.

195876-The Patient Accounting Basic Demo edition has been eliminated from the Program Options screen in the installation. 195964-Patient eligibility will no longer show the incorrect patient name in the Details tab. Medisoft 21 Service Pack 1 Resolved Issues. Medisoft has been enhanced so that you can now post more than twelve charges per chart number in Unprocessed Transactions. Previously, if you tried this, you would receive an error. 194997 – Using the F7 key to open Medisoft 21 will no longer generate a “Native Error:00033” when the application attempts to convert the practice data to the new version.

195037 – You will no longer see the message “Record in use” when you attempt to edit or delete a record created in Pending Patients by someone updating demographic data in Medisoft Online Scheduling. 195039 – You will no longer receive errors when installing Medisoft 21 with SP1 on a 32-bit operating system.

Medisoft 21 Initial Release Enhancements. The Maximum allowed attempts has been enhanced to meet current security requirements. There is a new utility for writing off old balances.

Use this utility to set a date before which outstanding balances will be set to $0.00 and these balances will no longer appear on reports and statements. The Diagnosis: (new) screen has been enhanced for ICD-10 code/description search and find. There is a new tool you can use to create automatic reminders to send to your patients regarding upcoming appointments: Auto Remind. Online Scheduling Medisoft 21 Initial Resolved Issues. The new RelayHealth Java security certificates for the EMF mailbox have been included with the installations of Medisoft 21. Medisoft Version 19 Service Pack 1 (Build 19.1.2.29) Windows 10 Note: Medisoft Version 19 is not officially supported on the Windows 10 OS.

If you are experiencing problems with Medisoft V19 on Windows 10, you have two options. You can revert back to a previous Windows OS that your Medisoft V19 does operate on as intended. Another option is to upgrade Medisoft to V20, attain the Hotfix (Build 20.0.3.71), and Medisoft V20 will operate as intended on your Windows 10 OS machines.

To download choose one of the following. Medisoft 19 Service Pack 1 Hotfix Resolved Issues.

23371 – When you split transactions on a claim, the status of the original claim was incorrectly changing back to Ready To Send. The transactions split onto a new claim should change to Ready to Send but the Status of the original claim should remain in the status it was in before the splitting. 23823 – You will no longer receive the following error when printing the Remainder Statement (All Pmts/Deduct): “0/0/000′ is not a valid date.” (Reports). 23890 – Reports will now print faster. Previously, it could take an extended period of time for reports to print. (Reports).

23942 – Medisoft 19 SP1 will now properly convert diagnosis codes from releases prior to 19. Previously, ICD-9 codes were incorrectly populating the ICD-10 Code field in the Diagnosis Entry screen when converting from releases prior to 19. Now, the ICD-10 Code field will be cleared if the value in it was the same as the value in the ICD-9 field. Legitimate ICD-10 codes will be converted as is.

23945 – You will no longer receive Audit Trigger errors during conversion of practice data. 23947 – Transaction entry and claims creation is no longer slowed down by the validation of diagnosis codes for ICD-10. Previously, there could be a significant delay after you selected your Chart number in transaction entry or after clicking the Create Claims button.

23948 – There is a new utility that will fix floating point errors created by non-integer values in the Case table. The code was updated so that Medisoft does not calculate the NDC Unit Count when the Units are 0 or null. In this way, there will not be an Invalid Floating Point error during the printing of Insurance forms. 23953 – You will no longer receive the message “You must close the pop-up window” when you attempt to close the Transaction Entry screen. 23981 – You will no longer receive an Access Violation error in the Patient Ledger after entering a transaction. Medisoft 19 Service Pack 1 Enhancements.

Medisoft Clinical Server and Client 11.0. Encoder Pro (Purchased Separately). Insurance Carrier screen. Diagnosis codes.

CMS-1500 claim form. McKesson Practice Interface Center 2.1 Medisoft 19 Service Pack 1 Resolved Issues. 23802 – 02-12 CMS 1500 Diagnosis pointers 5-12 will now print on claims with the corresponding letters on the 02-12 CMS-1500 claim form. Previously, Medisoft would only print pointers 1-4. 23811 – Multimedia images will no longer increase in size after being saved. Previously, image sizes were increasing.

23813 – Office Hours will no longer freeze when Microsoft Outlook 2013 is running. Previously, it would freeze if the user was also running Microsoft Outlook 2013. Medisoft 19 Initial Release Enhancements. Support for ICD-10 Updated Diagnosis Codes. Revised CMS-1500 Claim Form.

Revised Selections for Race and Ethnicity. Mediutils. Updated Version of Advantage Database Server. Medisoft 19 and Practice Partner 9.5.2 (Medisoft Clinical). McKesson Practice Interface Center (MPIC) Medisoft 19 Initial Release Resolved Issues. 22685 – You can now save allowed amounts for procedure codes that do not have modifiers.

Previously, allowed amounts would disappear when you edited procedure codes because they were not being saved. 23158 – Users will no longer receive the error “QryInCollections:Error 7200” when entering an alphabetic character in the Case field of the Edit Appointment screen. Previously, this error would appear if a user attempted to do this. (Office Hours Standalone Version). 23187 – Users will no longer receive the message “patient record is in user” in Unprocessed EMR Charges after another user has closed the screen. 23274 – Communications Manager has been removed from Medisoft 19 and is being replaced by McKesson Practice Interface Center. In addition, the ePrescribing feature has been removed from Medisoft 19.

(Communications Manager). 23321 – Repeating appointments are now skipping days/weeks/months correctly. Previously, if users added a weekly recurring appointment and had it every three weeks, Medisoft would insert an appointment for the current week, another one for the next week and then skip one week, and finally insert another appointment and follow that order until the end date. 23470 – Users will no longer receive a warning message about an open report when closing Transaction Entry or Medisoft. 23245 – The Document number is now being assigned to posted unprocessed transactions. Previously, if the user had the check box to Force Document Number selected in Program Options and changed the case number for an unprocessed transaction, the transaction would save with no document number.

23705 – The Patient Entry screen will now keep its sizing when the screen is closed and reopened. Previously, any changes to the size of the screen would not persist. Medisoft 18 Service Pack 2 (Hotfix 4) Resolved Issues. 23729 – You can now upgrade to Medisoft 18 SP2 while running Advantage Data Server 11 without conversion errors. Previously, you would receive error messages during conversion or notices that there were conversion errors after the conversion was complete.

Please note: this Hotfix also includes resolved issues in Hotfix 3. Medisoft 18 Service Pack 2 (Hotfix 3) Resolved Issues. Please note: these resolved issues in Hotfix 3 are now included in Hotfix 4. 23553 – When a Medisoft practice upgrades to Medisoft Version 18 and higher from a version that is version 17 Service Pack 2 or lower, the repeat appointments will now convert properly.

Individual appointments in a series of repeat appointments that were deleted will no longer reappear in Office Hours after conversion. 23610 – When a Medisoft practice upgrades to Medisoft Version 18 and higher from a version that is version 17 Service Pack 2 or lower, the repeat appointments will now convert properly.

Weekly appointments that skip weeks will now remain in the week in which they wre orginally created. Medisoft 18 Service Pack 2 (Hotfix 2) Resolved Issues. 23531 – This update alleviated the inability of some new customers to register their products. 23532 – You can now create new practices in Medisoft Network Professional. Previously, the installation of Advantage 11.10 was preventing users from creating new practices.

Medisoft 18 Service Pack 2 (Hotfix 1) Resolved Issues. 23289 – Communications Manager will now send new and updated patient information to McKesson Practice Choice, when that connection has been set up and enabled in Communications Manager. Previously, this data was not being sent after users upgraded to Medisoft 18 SP2. Medisoft 18 Service Pack 2 (MReg Hotfix) Resolved Issues. The MREG hotfix was put out to fix an issue in Medisoft so that it could register a serial number from within Medisoft. Without this hot fix the practice would not be able to register their software from within Medisoft and would either have to go to the Medisoft Product Registration website to register their software or call into Support to register their software. Medisoft 18 Service Pack 2 Enhancements.

Create Patient Statements in Office Hours. Create Statements for Guarantors with no Case. Integration with Mobile Devices Medisoft 18 Service Pack 2 Resolved Issues. 22961 – You can now restore a backup that was password protected.

Previously, Medisoft would not restore any backup that was password protected. 22976 – The balance on the Quick Balance screen will now correctly include Copays and show the correct balance. Previously, in certain situations, such as a partial insurance payment and a copay, the balance would be incorrect. 23016 – You will no longer receive an error when you enter additional charges for a patient who has a printed superbill and both Force Document Number and User Serialized Superbills selected in Program Options. 23017 – Tabbing out of the Transaction Entry grid will no longer cause unsaved transaction lines to clear. 23020 – Office Hours will no longer display a list of all cases for all patients after the following steps are taken: click the magnifying glass on the Case field of the New or Edit Appointment screen and click Cancel on the Case Search Window screen.

(Office Hours). 23028 – Medisoft will no longer create two lines on a statement when you have a dependent and a guarantor with balances and create a statement. 23033 – Superbills will no longer duplicate with the same number. Previously, you could get duplicate superbill numbers if more than one workstation was used to print superbills. (Office Hours).

23134 – You will no longer receive an error 5177 when removing any custom patient or case fields from the Custom Data Field List when auditing is enabled for custom patient or custom case data. 23137 – Quick Balance will now calculate balances correctly for patients with multiple cases and different guarantors. Previously, the balances would be incorrect. Medisoft 17 Service Pack 3.3 Resolved Issues.

22437 – Medisoft will now calculate allowed amounts for procedure codes with a default modifer. 22625 – You can now create new transaction lines in Transaction Entry for a new case. Previously, the system would not let you do this if Program Options was set to Last Case Used.

22648 – You can now edit a patient’s chart from the Patient Ledger. Previously, you would receive the following error if you tried to edit a patient’s chart by pressing F9 on the Patient Ledger window: “Cannot hide an MDI Child Form.”.

22649 – You are now able to edit a charge or payment from the Patient Ledger. Previously, you could open a charge or payment from the Patient Ledger but the system would not allow you to make changes to the entry. 22659 – Your clams will no longer be arbitrarily split if you use 12 diagnosis codes. Previously, if you set up Medisoft to use 12 diagnosis codes, claims would be split in Claim Management when they should not have been split. 22663 – You will no longer get an Access Violation error when no default printer is set up.

Previously, attempting to print the Patient/Guarantor Ledger with no default printer would give this error. 22669 – You will no longer receive an error when you select a repeat appointment in Patient Lists in Office Hours.

(Office Hours). 22675 – You can now access the Transaction Dates field in the Create Claims window. Previously, you could type in a date or select a date from the drop-down list but you could not click the field to place the focus there. 22678 – The Practice Analysis report will now show the correct amounts in the Average and Net columns. 22679 – The Data Repair tool in MediUtils will now work correctly. Previously, it was logging an error granting rights to the data table OHRPT. This table was removed in an earlier version.

(MediUtils). 22681 – You are now required to register Encoder Pro before you are able to launch it. Previously, you could launch it without registering. (Encoder Pro). 22684 – The Responsible Party Type on the Tickler Item window will no longer randomly switch from Patient to Insurance. Previously, if you moved the mouse back and forth between the Tickler Item window and the Collection List window, the Responsible Part Type value would return to the default, which is Insurance.

22754 – Appointments and breaks will no longer disappear when modifying other appointments. Previously, they were disappearing randomly when users modified other appointments and breaks. Medisoft Version 16 Service Pack 1 w/Hot Fix Resolved Issues. 20021 – HL7 Messenger is not sending over patients with insurance assigned to the case. 19891 – Medisoft Reports Exception EADSDatabaeError in module IReports.exe at 002F5143 tblPassword. 19947 – No access to Medisoft reports when import1.txt file cannot be created on root of C drive. 20036 – Medisoft Patient Account web install freezes before RM install, but after MSI for Medisoft is run.

19862 – The wrong allowed amount is appearing in transaction entry. 20014 – Making modifications to patient case or insurance causes payor ID to disappear. 20049 – tblTransaction:Error 3111:Unknown identifier found in a record filter expression appears when searching for chart number.

20061 – Deductible amount is not appearing on a Patient Remainder Statement. Medisoft Version 16 Service Pack 1 Resolved Issues. 16176 – Reset Accounting Removes the Remainder Balance Field in the MWSTA Table. 16210 – F9 brings up Patient Quick Entry Even Though Disabled in Program Options. 16650 – Claim and Statement Status Update Using the Default Printer Option.

16687 – Outstanding Co-Payments Account Alert Setting causes Office Hours Pro to function slowly. 16813 – Time Discrepancy when Assigning New Breaks. 16953 – National Drug Codes Not Populating to the Transaction Entry Window.

17168 – Task Scheduler is Not Backing Up Medisoft to Directed Location. 19390 – Eligibility icons are not changing color in Office Hours after eligibility is verified. 19591 – Error “Query: Field ‘Type’ not found” in Office Hours Standard When Double-Clicking a Break List Entry. 19592 – Error Received When Saving a Case Form in Office Hours Standard. 19602 – Some Buttons Not Enabled in Claims Management Window. 19604 – Pressing Ctrl + Delete on Provider IDs Tab of the Providers Window Causes Error to Occur. 19605 – UB 04 Claims Not Showing the Correct Name of Code Like Paper Does.

19633 – Cannot Focus on a Disabled or Invisible Window. 19637 – Office Hours Allowing Users to Add or Edit Providers Even Though They Do Not Have Permission.

19651 – Audit Generator Not Showing Deleted Appointments on the Audit Report. 19663 – Medisoft Advanced Office Hours Not Showing First Appointment on Report. 19671 – Error Received in Patient Quick Entry When Moving the Cursor Over the Grid. 19755 – Medisoft Freezes When Editing an Image From the Multimedia Tab. 19767 – Error Sometimes Occurs When Loading Revenue Management for the First Time. Medisoft Version 15 Service Pack 2 Resolved Issues. Corrected an issue with the Unprocessed Transaction window not staying in a maximized state (fully opened) after editing an unprocessed transaction.

Added logic to the Patient Quick Entry feature that now checks the practice database for duplicate social security numbers when creating a new record and entering a social security number. If the social security number is already in the database, the application will display a warning message when you save the record. You can then modify the record and save it. Corrected an UB-04 claim printing issue. The logic was not pulling the correct data for box 43 and was printing the description of the procedure code instead of a description of the revenue code.

The Show Remainder Only and Show Unpaid Only boxes on the Apply Payment / Adjustments to Charges window were not holding the checked or cleared status when the window was reopened from the Deposit List. For instance, if the Show Unpaid Only box is selected and the window was closed but then reopened from the Deposit List, that previous state (checked) should have displayed when the Deposit List reopened. This service pack corrects this issue. Medisoft Version 15 Service Pack 1 Resolved Issues. A modification to the statement generation process drastically increases statement generation speed. If you have customers who experience issues where the statement printing process does not finish, or if they encounter a stream read error that halts statement generation, Medisoft v15 SP1 fixes these issues.

This is a significant improvement that should help encourage upgrades to Medisoft v15. Corrections and improvements have been made to the popular Patient Quick Entry feature to add short-cut keys, custom drop-down lists and automatic capitalization on state abbreviations. These tweaks make Patient Quick Entry an even bigger time-saver for office staff. With Medisoft v15 SP1, Medisoft now supports Windows Server 2008 for the Medisoft Network Professional platform. Medisoft Version 14 Service Pack 2 Resolved Issues. 14588 – Office Hours and Office Hours Professional don’t work on Microsoft® Vista. 14631 – Medisoft Basic cannot edit the “Transaction Entry” grid.

14656 – The word “Continued” prints on patient statements in the “Total” field. 14989 – The multimedia tab in the “Case” screen brings up images slowly. 14961 – Eligibility sends incorrect appointment dates. 14632 – The total charge amount is incorrect on printed claims that have more than six charges.

14990 – The format for calculated fields (including punctuation) is not working on printed claims. Medisoft Version 14 Service Pack 1 Resolved Issues. Billing and Collections.

Reports. Patient Quick Entry. Office Hours/Office Hours Pro. Utilities. List Entry. Administrative Dashboard. Claims Manager.

Eligibility Verification. Communications Manager.

Backup Changes. Work Administration. Miscellaneous. Medisoft Version 12 Service Pack 2 Resolved Issues System Requirements. Medisoft Version 12 Service Pack 2 is now supported on the Microsoft Vista Business operating system. Reports. The Billing/Payment Status report now offers an option to either include or exclude closed cases.

The current report only excludes. The Practice Analysis report now displays the range included on the report at the top of the page, rather than the date the report was run. The Patient Collection Report totals value is now calculated correctly. The Production by Provider report did not show any amounts in the Actual Adjustment column.

This has been corrected. Medisoft V12 would lock up after clicking OK in the printer setup for Patient Day Sheet. The Primary insurance aging report will now show 20 characters for the policy number. When printing Superbills, the Provider now functions properly.

Errors. Reset Accounting within MediUtils still causes the error “error: tblMemTransLoad: Type mismatch for field “Amount”, expecting: BCD actual” in the communications manager tables. This has been corrected in SP2. Backing up while using Global Login no longer causes messages stating that the user is logged in on another computer. Random Access violations that were occurring in transaction entry have been corrected. The random Access Violations in Office Hours when appointments are moved have been corrected. Clicking the Find Next button in the Work Administrator no longer results in the error – qryMisc: Cannot perform this operation on a closed dataset.

MediUtils now forces Medisoft to be closed before it will run. Claims Manager. The Claims Manager Report now has time stamps. The Last Modified date is no longer incorrect after completing service enrollment.

Program Workflow. Added grid fields no longer disappear when clicking in the grid. Added grid fields no longer disappear in transaction entry when changing chart numbers. The guarantor quick ledger no longer displays transactions for the wrong patient when accessed from Transaction Entry. Documentation. Box 17a on the Clickable CMS – 1500 has been updated.

The ‘Medical’ practice type is now included in the Help files. Other.

Running a backup in MediUtils now creates the.mbk backup file. Box 24J in CMSFILE and CMS11 now prints 12 character PIN numbers. Box 33 in CMSFILE now prints Practice Information if the claim provider Entity Type field is set to Non-Person. It prints provider information if the claim provider Entity Type field is set to Person. Medisoft Version 12 Service Pack 1 Resolved Issues Billing and Collections. In the Collections List, if you save a tickler without selecting a chart number, the message has been changed to read “Field ‘Chart Number” must have a value”. If a claim is split in claim management, both claims will have a populated user code field.

Previously, the user code field of the new claim was blank. If deleting a Collections List item, the default selected button will now be “No” instead of “Yes”.

The apply payment window in Transaction Entry will now allow you to proceed using the enter key. Payments entered into Transaction Entry were not always being reflected in the Remainder Balance field within the Patient record. This caused the Remainder Balance in Office Hours Pro to show a different amount than the actual remainder balance.

This has been corrected. Patient Statement slowness when printing has been corrected. CMS – 1500 with payment formats will be included in Add/Copy user reports screen. CMS – 1500 With Form formats will be included.

Transaction notes now include a scroll bar so notes longer than six lines are visible. Deleting payments in Medisoft Original no longer results in a message referring to the deposit list. When applying a patient payment in the deposit list, you will now be able to advance to the next transaction using the enter/tab keys.

“Not a valid integer” errors when searching for a Superbill have been corrected. If a payment has the complete box unchecked, a message will appear warning the user that statements in statement management may be affected by this change, and to go remove the transactions in question from their respective statements. Users can now delete rejection codes from the apply payment window. The error “you must close the popup window (Apply payments to charges) first” no longer occurs in transaction entry. When deleting an applied co-payment, the error “’CopaymentAmount Expected’ not found,’“ no longer occurs.

Electronic Claims and Remittance. Medisoft Claim Manager Direct is included in Medisoft V12 SP1. Additionally, multiple fixes were made to existing Claim Manager components. A new menu item has been added to the tools menu if the Direct ERA module has been purchased and installed.

This will allow Direct ERA to be utilized with ANY ANSI compliant remittance file. Installation. If online updates are run when no updates are available, a message stating such will appear, rather than a cryptic error message. The Products Link under the Help menu is now correct. Final Draft. Final Draft “Save As” now accepts more than eight characters. The Final Draft menu has been removed from Medisoft Original.

Office Hours. Appointment Lists in Office Hours were sometimes showing the incorrect Provider. This has been corrected. When printing a customized Appointment List from the Report Designer, the following error would occur “Error: MissingTablenameProperty.” This has been corrected. Negative Remainder Balances now show in Office Hours Pro Remainder fields. Office Hours now warns on invalid NPI numbers. Changing appointment status no longer removes the values from the case fields.

Reports. The option to include AR totals on reports will work properly (corrected in Bundle File).

Reports no longer pull the practice name from the MWDBLIST. Patient List by Diagnosis codes now calculates the patient Age properly (corrected in Bundle File). Patient Day Sheet slowness has been corrected (corrected in Bundle File). Practice Analysis report now shows dollar amounts up to $99,999,999.

Monthly and Daily Activity reports now print the correct AR amount (corrected in Bundle File). The Patient Day Sheet now pulls the provider from the Transaction line item, rather than the patient record (corrected in Bundle File). Aging reports were including some non-eligible transactions. This has been corrected, (corrected in Bundle File).

The productivity by user report no longer freezes up (corrected in Bundle File). Patient Aging Reports were not including transactions that were on the first date of each bucket.

This has been corrected. The Practice Analysis report no longer calculates deductibles as payments. Activity Reports now show totals up to $99,999,999. Patient Aging Reports were reflecting some charges twice (most often in cash cases). This has been corrected.

Communication Manager. Unprocessed Transactions screen now shows the correct title. Editing a case will now cause an update to be sent through the Communications Manager. Installation. Error Field GLPracticeID not found when converting root data directories, no longer occurs.

Users no longer have the option to install Crystal support files when installing Medisoft. They will always be installed.

List Entry. In previous versions, if you changed the patient flag, and went to another tab without saving, the flag reverted to the first flag on the list. Medisoft now remembers the flag setting when tabs are navigated. The error “Fixed row count must be less than row count” in the provider list has been corrected.

Clearing the Middle Name for the patient now clears the middle initial. MediUtils.

The error “Cannot create file C: MediData Tutor LpLock.lok,” occurring when backing up within MediUtils has been corrected. MediUtils now creates MWPRA tables with the correct structure. Copy data utility within MediUtils will now copy the MWPAT table. MediUtils Repair Practice will now repair issues with the MWTSK table. MediUtils Repair Practice will now create a valid MWPAT table if necessary.

Previously it would leave out the Middle Name field causing errors when accessing the patient list within Medisoft. MediUtils Repair Practice will now repair issues with the MWTRG table. Error in Transaction Entry “‘tblclaim: Type mismatch for field ‘Amount’, expecting: BCD actual: Currency’” after resetting accounting in MediUtils no longer occurs. CMSFILE and CMS11. CMSFILE and CMS11 now completes city names with spaces properly. CMS11 no longer adds lab charges to the totals in box 28.

CMSFILE and CMS11 were only printing ten characters of the pin numbers. All twelve characters will now print. CMSFILE and CMS11 would not pull group IDs unless Group NPIs were entered. These will now pull the group from the pin matrix if the group is entered there. If you don’t want a group, don’t enter one. Other Items. Data connection failures were resulting in deletion of data.

These failures now produce an error message without deleting the data. The Quick Ledger will now remember sorting changes the next time opened. Data was being deleted if the Task Scheduler was running when data was restored. Medisoft will no longer allow you to restore data if the Task Scheduler is running.

You will receive a message telling you to exit the task scheduler. Design custom data is now available in the demo. Unprocessed transactions have been removed from the demo. The Crystal Reports Designer no longer installs with Advanced Reports. Inactive patients no longer appear in Treatment Plan chart lists. Patient Recall list now hides inactive patients.

When editing the grid within the Work Administrator, the Help button will now function as designed. Medisoft Version 11 Service Pack 4 Resolved Issues. Fixes the slow patient statement issues. Electronic Statement Summary Reports would not print.

Error: “Field TheCount not found” when converting data to Version 11. Ambulance fields would not save in Medisoft Advanced. Custom case data will now save in advanced, but you do not have the ability to design custom case data.

The design is still Network Professional only. CMSFILE and CMS11 print image formats were added. Group NPI Number was added to the Provider Class screen. Work Administrator security flaw. (Displayed user names and passwords in certain circumstances.). NPI Number Validation was added. Quick Statements would not print unless the statement number range was manually removed.

Serial Number Generator Software

Previously released version of File Maintenance was included in SP3. Claim forms pulled Case Facility instead of Transaction Facility. Now pull Transaction Facility. Cancelled Appointments were printing on default Superbill format. Procedure/Staff List contained 2 date stamps.

Quick Ledger would not open properly from within Transaction Entry. Appointment list report in office hours displaying incorrect provider. Invalid Credit Card Authorization message within Transaction Entry. Provider Class and User Entry added to Medisoft Basic. Medisoft Version 11 Service Pack 2 Resolved Issues Advanced Reports.

Corrected code to fix Export Error – The instruction at “0x7c910455” referenced memory at “0x05810586” – the memory could not be “read”/ click on OK to terminate the program. Made changes to correct system error code 3 – can’t find path specified. Backup. Auto backup data not converting properly. Collection List. Name of Work List changed to Collection List.

Made change to allow edit of item: Ticklers. Is not a valid time stamp. Tab order of the Add Items button changed. Cannot add or edit notes in collection list for patients that have a status marked as OPEN. Refresh Balances is caught in a loop within Collection List, due to timer activation issues.

Add functionality to remove deleted items from history. “qryTempWL: Error 7200: AQE Error: State=42000; NativeError=2117;Extended SystemAdvantage SQL Engine Unexpected token: SAN000:”: found extra tokens after expected end of statement. Access Violation when adding ticklers. Window does not open when Medisoft is running in maximized window mode. Giving wrong message with “Show Deleted Only” isn’t marked. Communications Manager.

Installation is slow even when.NET Framework is already installed. Needs more user friendly error messages. Installation wizard freezes on selecting the installation type – when HL7 application is running. Incorrect window title. Transfer errors listed as ‘Unknown Errors’.

Errors reading the configuration file. Disable and Enable Communications Manager causes the Database Configuration screen to flash and disappear.

Errors transferring data (chart numbers) with apostrophes and single quotes. Tab order in the InstantDX connection configuration window reordered. Once the database is configured user cannot change data path. Conversion. Allowed Amount Conversion corrected.

Ambulance data fields did not move to the case from the patient information. Receive message: ‘conversion process did not complete successfully.’, then Medisoft shuts down.

Old task scheduler data doesn’t convert properly to V11. Errors in converting V9 OH data to V11.

Converting V9 or older data generates an error that PatientResponsible field already exists. Log reports “Could not rebuild MWALL index file”. Log reports “all items Failed” when converting from SP1.

Auto backup data not converting properly. Electronic Prescribing. Login doesn’t pull up the login screen. Electronic Remittance. Allow posting of adjustments based on CAS amounts. Reason code entry requires an extra ‘;’ at end. ERA module not creating the Posted folder in the ERA directory.

Getting an unknown file format error when trying to open an EOB file. Added process to move the ERA files to EOB folder upon file open for use with MREP. Eligibility Verification. Error message reads “42P”. Update always applies at startup even when no update is necessary. Help File.

Change help ID’s for backup and restore of root data. Menu web links in OH, OHPro and Medisoft are broken. Patient Day Sheet does not show takeback totals though the help files say it should. Help files appear to imply that Encoder Pro is a feature instead of a purchased module.

Help not working in OH Pro File Maintenance. Procedure/Payment/Adjustment window linked to wrong help topic. Work Administrator help not functioning. Help for Patient Day Sheet changed to correctly depict handling of takebacks.

Installation. Advantage installed to non “C:” drive causes an error pertaining to ADSOLEDB.DLL. Copy Medisoft Client during install does not show a progress bar. Add Tutorials is copying extra BAK files into the MediData Tutor directory. Medical Connect.

Loaded under NCDMedisoft directory instead of Medisoft directory. Error 7057 the key value not unique error on adding a duplicate provider class. Program file in the start menu has a capital ‘S’. Account Alert settings in Program Options, General not clearing out properly. Work areas not clearing in V11 Single User and Net Pro. Data causes work areas exceeded error.

Cancel after adding tutorials causes Error 5159. Create new practice causes error: ‘Could not create the tables.’. Small balance write off window not sized to show all fields. Running audit report for current day only states that there is nothing to print. Autotask icon recovered. Hotkey – Tools menu is missing and contains duplicate hotkeys.

Hotkey – File menu is missing hotkeys for “Backup Root Directory” and “Restore Root Directory”. tlbReceiver: Error 5147 Constraint Violation while updating column GroupPractice.

Add Tutorials is copying BAK files into the MediData Tutor directory. Office Hours. Demo installs to Medisoft directory instead of Medisoft DEMO directory. Issue with canceling appointments in a template. Cancel an appointment, confirm the cancellation, appointment is still showing up on the grid. Error 7112 when printing appointment report.

Tries to open Medisoft twice when entering co-pay. Audit generator shows the changes of level 3 user, but logged under the user startup. Reports causing error “Invalid Stream Format”. Audit trail does not keep track of proper scheduling individual. The note wording for a rescheduled appointment is misleading. Quick Ledger. Date of last payment and last patient payment date set to when deleting entry.

Chart does not auto populate when Guarantor is searched. Typing fast in the ‘Guarantor’ field drops characters during the lookup. User can only pull information from the guarantor field but not the chart number field. Family total figures are not being populated when the user selects a chart number.

If the account totals are less than or equal to 0.00 the family totals do not appear. Closing “Patient Flag Legend” (color legend) color codes the Guarantor label. Color code is not consistent between keyboard entry and mouse selection.

First patient in the patient list is displayed in chart label when using keyboard entry. Payment detail screen not refreshing the changed chart number values. Previous, next arrow keys not functional. Inconsistency with flag colors and account alerts.

Re-selecting the guarantor does not reload the Chart field. F9 to edit guarantor pulls up patient instead of guarantor for edit. Guarantor Ledger menu item is shown in original when not available in that product. Guarantor Ledger clears the previous patient and never gains focus. Registration. “Upgrade From” field not updating. Reporting.

The quick reports say they do not exist when they are set as defaults. Report Designer cannot open any reports. AuditGen – running report for today only returns a nothing to print message. Statement Manager. Using F9 (edit key) will not pull up the highlighted patient selected. Statements of more than 1 page totaled only the last page. Receiving “Invalid Stream Format” when trying to print Patient Statements and Remainder Statements.

Transaction Entry. Entry of a write off causes the error: “Facility or the diagnosis code changed, if you continue you will create a new claim”. Credit Card “Received Settings” screen displayed when creating an item in the payment section. Changing chart number causes error: “Access violation at address 0087f42D8 in module ‘MAPA.EXE’.”. Payment grid order has changed from previous versions. Payments must be applied message pops even after all payments have been applied. Work Administrator.

Launch Work Administrator from Medisoft and it opens in the background. Help file has been renamed to WFAdmin.chm.

Medisoft Version 11 Service Pack 1 Resolved Issues Advanced Reports. Corrected repeatable parameters to redisplay with entered data. Corrected report import to move reports to the proper tree structure.

Audit. Added Registration information to bottom of Audit Report. Updated all audits to use new MWAUDD and MWAUDM tables. Communications Manager.

Enhanced HL 7 error log messaging. Corrected HL 7 enabling and disabling confusion. Tightened registration requirements for HL 7.

Enhanced security for initial setup limited to level 1 users. Conversion. Modified conversion to properly populate facility on converted claims. Updated conversion to create indexes for deposit, obj, and pax. Eligibility Verification. Corrected initialization error for Eligibility Verification.

Modified connection process to eliminate socket error 10054. Encoder Pro.

Resolves installation difficulty when doing first time installation. Help File. Enhanced help file to better explain that only Advance Reports can be scheduled. Mediutil.

Modified Mediutils to create both local and remote connections. Office Hours.

Corrected Provider drop down error in Pro. Program Options. Removed Enable Communications Manager check box. Quick Ledger. Updated to correct “QueryTransGrid” error. Corrected slowness when entering guarantor chart number. Added back into the system the original Quick Ledger that only had the chart number and did not have any lookup by Guarantor.

Both types are now available and the practice is now given the option to use either format. Both contain the new functionality that was added for V11.

Registration. Resolved “Invalid serial number” Issue. Reporting. Corrected totals in Standard Statement.

Corrected totals in Production by Procedure. Added registration information to bottom of Patient Collection Letter. Task Manager.

Resolved Task rule inconsistencies field-3 values are disabled when field-2 values are deleted Work Administrator. Help via F1 function key corrected. Work List. Added default of current date if End Date of range is left blank. Corrected screen sizing issue when opening maximized. Medisoft Version 10 Service Pack 2 Resolved Issues. Remainder Statements sent to MedPrint were not formatted properly, and therefore were rejected at MedPrint.

Copy case feature was not copying custom data to the new case. Speed issue with Payment Day Sheet fixed. When AR Total box is checked, the calculations no longer take extended periods of time.

Statement management record update issue resolved. Payment reference utility fixed.The payment reference utility was not clearing out the transaction balance and payment lines before making the new calculations. Custom grid settings are now saving appropriately. Exception Error corrected when updating the transaction billing status.

When printing Superbills, the program no longer pulls appointments outside of specified date ranges. New “Status Label” field now included for custom reports. Billing updates are now made to all printed pages in Statement Management. Custom statements are now available through Quick Statement. Users can no longer enter incomplete chart numbers in the Collection Worklist.

Error 7004 no longer occurs while working in Deposit Entry Error message no longer displays after performing a backup. Users can now run Patient Face Sheet in Medisoft Basic. Collection letters can now be printed for patients who have a guarantor other than the patient. Guarantor field now works the same as all other fields when adding information to the case.

Error 7112 no longer occurs when printing an appointment list after logging in as a different user. Inactive data filter now available through report designer. Users can now hide case tabs in Medisoft Advanced. Users can now print statements from Deposit List for patients who have a guarantor other than the patient. Allowed Amount field now can handle multiple unit calculations. User can now view the Summary Report after transmission of electronic statements.

Statement and status billing dates are updated correctly after transmission of electronic statements. Updated patient information only is now sent to OnCallData. Deductible payments stay applied after running Repair Payment Reference Utility. Repair Currency Field Utility now truncates all records in the MWPAX.ADT table. Medisoft Version 9 Service Pack 2 Resolved Issues Medisoft.

The Net Effect Column has been fixed on the Activity Summary Report by Procedure. The Insurance Payment Comparison report has been fixed to allow up to five insurances to be compared at the same time. The date column in the Patient Remainder Aging report has been fixed.

The provider column in the Patient List has been widened to show all of the provider code. The Practice Analysis and the Patient Day sheet now include Insurance Takebacks.

On the summary page under the adjustment section there is a new column for the takebacks. Part of the amount was being cut off on large deposits that expanded multiple days. The Locate and Locate Next functions are fixed in the Patient List.

The problem with large entry numbers being cut off on the Patient Day Sheet has been fixed. Office Hours. The Patient List has been added to clear window positions function. The filtering for inactive patients has been fixed.

The problem with the Appointment List being opened simultaneously on two different machines has been fixed. Medisoft Version 8 Service Pack 2 Resolved Issues Medisoft. Utility has been added to fix earlier conversion problems with the deposit ID. Multimedia information no longer disappears in Network Professional version. Update All in Transaction Entry no longer changes all of the line item visit numbers to the highest number. The Deposit ID in the transaction is now correctly cross referenced with the payment reference file during conversion.

Office Hours. Security bypass in Office hours has been fixed.